Frequently Asked Questions

Everything you need to know about shopping with Games Portal fashion.

What is your standard shipping policy?

We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Please use our online portal to generate a prepaid return label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your garments ethically sourced?

Yes, Games Portal is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.

Can I track my order in real-time?

Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey until it reaches your doorstep.